Our Customer Service
Regal Kitchens is very proud and delighted to have been voted the best company in the Excellent Customer Service category at the Essex Business Awards ceremony.
Once your order has been taken, your project will be placed in the very safe hands of Janice Pudney, our dedicated in-house Customer Service Manager. Janice has many years experience within the kitchen industry and her role is entirely focused on ensuring that we deliver on our promises made to you.
Our Installation Service
Regal Kitchens is the only independent kitchen company in Essex to have been awarded the prestigious FIRA (Furniture Industry Research Association) Gold Certification for excellence in installation.
‘Regal Care’ has been designed to help give customers one to one tuition on their new Neff appliances. Regal send their home economist, armed with groceries to cook a 3 course meal in the customers brand new kitchen to give them a hand-on experience and show them what their new appliances are capable of.
This ensures the customers gets the full benefit of their upgraded appliances as well as Regal keeping to their promise…’Where client is King…’
Using our in-house team of highly experienced and professional tradesmen, we will ensure that your kitchen installation and any other associated home improvements you may require (for example, tiling, electrics etc.) are completed to the highest of standards.
Made to Measure Furniture
At Regal Kitchens we also offer made to measure furniture from our bespoke range for your kitchen, or to extend your chosen style to dining and living areas.
And any style, colour and budget! Regal Kitchens offer a kitchen makeover service, to transform your existing kitchen.